At CHÉYO Skincare (Pvt) Ltd, located at 5/7/B Nimalka Gardens, Panadura, we value your trust
and are dedicated to protecting your privacy. This Privacy Policy explains how we collect, use,
share, and safeguard your information when you interact with us, ensuring transparency and your
peace of mind.
1. Information We Collect
We may collect and process the following information:
Personal Information:
• Name, email address, phone number, and shipping or billing addresses.
Payment Information:
• Securely processed credit/debit card details or other payment methods.
Usage Data:
and preferences.
• Information about your interactions with our website, including pages visited, products viewed,
2. How We Use Your Information
Your information is used to:
• Process and fulfill orders, including delivering products.
• Provide customer support and respond to your inquiries.
• Send order updates, promotional offers, and relevant notifications.
• Improve our website, products, and customer experience.
• Comply with legal and regulatory requirements.
3. Sharing Your Information
Your personal information is shared only in the following cases:
• Service Providers: To facilitate payment processing, shipping, and order fulfillment.
• Legal Obligations: If required to comply with laws, protect our rights, or respond to lawful
requests.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Data Security
We use industry-standard security practices to protect your information from unauthorized
access, loss, or misuse. However, no online platform is completely secure. Please notify us
immediately at [email protected] if you suspect any unauthorized access or breaches.
5. Your Rights
You have the right to:
• Access, update, or delete your personal information.
• Opt out of promotional communications at any time.
• Request details about how we process your data.
To exercise your rights, contact us at [email protected] or call us at +94 71 387 3684.
6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and improve website functionality.
• Cookies help us analyze website usage and provide tailored content.• You can manage cookie settings via your browser; however, some features may not work
properly if disabled.
7. Policy Updates
We may periodically update this Privacy Policy to reflect changes in our practices or to comply
with legal requirements. Updates will be posted on our website with the latest effective date.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
